To do this, follow these steps:ĭownload the Office Group Policy template appropriate for your version of Office from the following Microsoft website:
If you prefer, you can use Group Policy to control whether Outlook uses the last known working AutoDiscover URL. In Mail, make sure that Always use this profile is selected, and then select your new profile name from the list. Type a name for the profile, and then select OK.įollow the Add Account wizard to add your email account. In Control Panel in Windows XP, type Mail in the Address box. To locate the Mail item, open Control Panel, and then in the Search box at the top of window, type Mail. HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\\Outlook\Autodiscover HKEY_CURRENT_USER\Software\Microsoft\Office\\Outlook\Autodiscover Method 1: Use ExcludeLastKnownGoodUrl to prevent Outlook from using the last known good AutoDiscover URLĬonfigure one of the following registry subkeys as follows: To resolve this issue, use one of the following methods. This issue occurs when the name of the pre-migration Autodiscover server is cached in your Outlook profile in the registry.
Modify your profile to ensure that you are using the correct Microsoft Exchange information service. The Microsoft Exchange information service in your profile is missing required information. Verify you are connected to the network and are using the proper server and mailbox name. You receive the following error message when you open Outlook: You cannot use features such as Out of Office, meeting availability, mail tips, the online archive, or any other web services feature that relies on Autodiscover. Outlook cannot connect to Exchange Server. After your mailbox is migrated to Microsoft 365, you may experience the following issues:
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